We have a team working to answer your questions, navigate the
unknown, and to help you better understand, so you can focus on
treatment and care. To do this, we put together a strong team of experts including:
Case Managers are your first point of contact. They can assist with CoPay enrollment and will connect you to other HSC team members if additional information is required.
Reimbursement and Access Managers (RAM)
A RAM can provide insurance and access education and support for patients and HCPs for Shire products. RAMs also assist providers and patients, addressing barriers to treatment access.
Healthcare Educators (HCE)
Healthcare Educators are fluent in both Spanish and English and can provide one-on- one education to caregivers and patients on managing their condition.