New name, same level of support.

Starting June 3, 2024, Takeda’s Hematology Support Center (HSC) will become Takeda Patient Support. Patients enrolled in HSC will automatically be enrolled into Takeda Patient Support.

HSC can also help if you have trouble getting access to your prescribed Takeda treatment

Dealing with insurance can feel overwhelming—especially when a challenge arises. Thankfully, HSC Patient Access Managers (PAMs)* are trained to help you.

Your PAM is an insurance expert who is trained to help you address potential access challenges with your prescribed Takeda treatment. Your PAM can also:

Provide insurance and access education tools
Answer questions about insurance access and coverage
Address complex coverage issues, such as if you experience a loss or lapse in your insurance coverage

*PAMs were previously named Reimbursement and Access Managers (RAMs).

Too much insurance information to make sense of it all? HSC has resources to bring it into focus.

Print and use the worksheets below to compare your coverage options and understand policies:

My Policy
Details

Download

Health Insurance
Comparison Worksheet

Download

The guides below can help you navigate the health insurance landscape. They offer information about:

Understanding your health insurance options
The marketplace
The Affordable Care Act

Health Insurance Marketplaces: What You Need to Know

The Affordable Care Act and You

Making Open Enrollment Work for You

The End of Lifetime Caps

You can find more worksheets and guides by exploring helpful resources

Explore helpful resources

Medicare, Medicaid, or another government plan

If you have Medicare, Medicaid, or another government insurance plan and you have questions about getting access to your prescribed Takeda treatment, we're here to help you. You can call us Monday through Friday, 8:30 AM to 8:00 PM ET, at 1-888-229-8379.1-888-229-8379.

Learn more about government insurance plans below:

Medicare

Visit Medicare site

The Centers for Medicare and Medicaid Services (CMS)

Visit CMS site

Veterans Health Administration

Visit VHA site

No insurance

Are you uninsured? HSC can direct you to programs that may help, including Takeda’s Patient Assistance Program (PAP). PAP provides medication at no cost to eligible patients with no insurance and who are prescribed a Takeda treatment.

To learn more about PAP and other programs that may help, call HSC. We’re here Monday through Friday, 8:30 AM to 8:00 PM ET, at 1-888-229-8379.1-888-229-8379.

Hematology Support Center (HSC)

Frequently asked questions

I don't understand my insurance coverage as it relates to my prescribed Takeda hematology treatment. How can HSC help me?

HSC's services and resources can help you understand your insurance coverage needs and identify the right plan for you.

Our Patient Access Managers (PAMs) are ready to answer your insurance-related questions. They are available Monday through Friday, 8:30 AM to 8:00 PM ET, at 1-888-229-8379.1-888-229-8379.

Our tools and reading materials can help you:

Make sense of how health insurance works
Understand your plan's policy
Explore and compare insurance options, and much more

You can find these resources here.

Can HSC help me compare insurance plans so I can choose an option that's right for me while prescribed a Takeda hematology treatment?

HSC offers tools and services to help you understand your insurance coverage. We can also work with you to find the insurance plan that's best for you.

HSC provides worksheets and reading materials to help you:

Explore and compare insurance options
Make sense of how health insurance works
Understand your plan's policy

You can find these resources here.

Our Patient Access Managers (PAMs) are ready to answer your insurance-related questions. They are available Monday through Friday, 8:30 AM to 8:00 PM ET, at 1-888-229-8379.1-888-229-8379.

I'm having trouble working with my health insurance company. What can I do?

Patient Access Managers (PAMs) are health insurance experts. They're here to help you address potential access challenges with your prescribed Takeda treatment.

To connect with a PAM, you can call HSC Monday through Friday, 8:30 AM to 8:00 PM ET, at 1-888-229-8379.1-888-229-8379. Learn more about PAM support here.

My health insurance denied coverage for my prescribed Takeda hematology treatment. What do I do?

If your insurance denied coverage for your prescribed Takeda hematology treatment, HSC may be able to help. Our team members are trained and available to assist you. Patient Access Managers (PAMs) can help you address potential access challenges with your prescribed Takeda treatment.

To connect with a PAM, you can call HSC Monday through Friday, 8:30 AM to 8:00 PM ET, at 1-888-229-8379.1-888-229-8379. Learn more about PAM support here.

I have no insurance and need help getting my Takeda hematology treatment. How can HSC help me?

If you have no insurance, Takeda’s Patient Assistance Program (PAP) may be able to help. PAP provides medication at no cost to eligible patients who are prescribed a Takeda treatment. To learn more, call HSC. We’re here Monday through Friday, 8:30 AM to 8:00 PM ET, at 1-888-229-8379.1-888-229-8379. You can also talk with your healthcare provider.

See all FAQs

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