How to Contact Us
To learn more about your insurance options, contact the Shire's Insurance Support Services Helpline today.
Mon-Fri | 8:30 a.m. to 8:00 p.m. ET
Too much insurance information to make sense of it all? Find out how Shire can help provide insurance options.
Our support staff can help you:
- Review current insurance plans
- Identify potential coverage options in the Health Insurance Marketplaces for your Shire treatment
- Break down costs associated with insurance premiums
Before you call:
Be prepared to give the name of your primary care physician, medical specialist, and preferred hospital or treatment center if applicable.
Note: Representatives will be able to answer questions about your plans. They will not be able to assist you with actual enrollment in the plan or make recommendations about particular plans.
You must be at least 18 years old or a parent or legal guardian must be present to call.